Enclosed you will find all questions regarding eety.
Where can I buy eety?
TARIFFS & ADDITIONAL PACKAGES
Where can I get information about eety's plans, data options, and EXTRA packages?
I have an old eety tariff. Can I switch to the new tariff?
I have an old SIM-card and would like to make telephone calls abroad. How does that work?
How long are the eety TOP and eety TOP PROMO tariffs valid?
How can I activate the eety EXTRA packages?
How is the eety TOP plan billed before it is enabled for the first time?
What does it cost to make calls and surf in other EU countries?
What is LTE?
How can I use LTE with my plan?
How do I enable data options?
Where can I find the eetyTOP PROMO tariff?
I have the eety TOP PROMO plan. What do I need to do to keep it?
How can I activate the eety PROMO tariff?
I'm already an eety customer, can I move to the eety TOP PROMO tariff?
MOBILE NUMBER TRANSFER
What is a NÜV information?
Where can I get a NÜVI?
How much does a NÜVI cost?
How can I transfer my telephone number to eety?
How do I activate my eety SIM-card?
Do I have to register myself at eety using my own name?
Where can I find the PIN and PUK codes for my SIM-card?
Does eety have a service fee?
Where can I buy an eety top-up voucher?
How do I top up my credit with a top-up voucher?
How can I top up my credit without a top-up voucher?
How can I find out how much credit I have?
What happens when I have used my free allowances?
Where can I see how many free minutes I have used?
For how long is my eety SIM-card valid?
My SIM-card is defective. Where can I get a new one?
Does eety have a voice mailbox?
Which languages can I configure on my voice mailbox?
My old voice mailbox messages have disappeared. What can I do?
Where can I see my bill?
Which network does eety use?
Does LTE work on eety?
Where can I find out if eety works at my home?
What is the number for the eety SMS Service Center?
What is the Internet APN for eety customers?
Can I send MMS messages with eety?
TELEFON SERVICES ABROAD
Can I also use my mobile phone abroad?
PREMIUM RATE NUMBERS
Are calls to premium rate numbers (09xx) blocked?
Can I see an overview of my calls?
LOSS OR THEFT
My mobile phone with the SIM-card was stolen. How can I get a new SIM-card?
What can I do in the Account Manager?
How do I get my eety password for the Account Manager?
I forgot my password for the Account Manager. What can I do?
How can I terminate my contract with eety?
CONTACT & SERVICE HOTLINE
How can I contact eety?
How much does it cost to call the service hotline?
MOBILE NUMBER PORTABILITY
Can I transfer my telephone number to eety?
How much does it cost to transfer a mobile number to eety?
How is usage charged at eety?